Job description Position Female Customer Support Executive Duty Time 10 hours per day Salary Fixed 20 000 per month based on experience Location Work from home Key Responsibilities Customer Interaction Support Respond promptly to customer inquiries via phone email chat or social media Understand customer needs and provide appropriate solutions Communicate effectively to resolve complaints and provide product service information Maintain accurate records of customer interactions and transactions Troubleshooting Problem Solving Diagnose and resolve technical issues or service-related problems Provide guidance on product setup and usage Escalate unresolved issues to appropriate internal teams Documentation Reporting Document customer interactions and maintain comprehensive case records Prepare and present reports on customer support activities and trends Monitor key performance indicators KPIs such as resolution time and customer satisfaction scores Training Development Assist in training new support staff on company policies and product knowledge Stay updated with new product features and industry trends Participate in continuous training sessions to enhance skills Policy Adherence Ensure all customer interactions comply with company policies and standards Uphold data privacy regulations and safeguard customer information Requirements Education Bachelor s degree preferred Experience Minimum 2 years in customer support or a customer-facing role Skills Strong communication and interpersonal skills Ability to remain calm under pressure and handle challenging situations Proficiency with CRM software and other customer service tools Shifts Candidates must be flexible to work in morning and evening shifts as per business needs Perks and Advantages Fixed salary based on experience Work-from-home flexibility Leadership role with career growth opportunities Application Process Interested candidates should submit their resumes along with a cover letter highlighting their relevant experience or please share your CV to HR whatsapp 97148715444 Job Type Full-time Pay 20 000 00 per month Perks Work from home Schedule Rotational shift Job Type Full-time Pay From 20 000 00 per month Benefits Work from home Application Question s Do you have wifi and laptop Are you willing to work rotational shift Are you willing to work night shift Experience Live chat 1 year Required Customer support executive 1 year Required Work Location Remote

📌 Female Customer Support Executive (India)
🏢 beutics.com
📍 India