About Us Orbit Serviced Apartments is a premium high-end serviced apartment building in Khar West Mumbai We cater exclusively to business and leisure travelers seeking hotel-standard hospitality in the comfort of serviced apartments We are hiring a Front Office Associate with prior hotel hospitality experience to manage guest interactions and front office operations Responsibilities Manage check-in and check-out using hotel standards and procedures Handle reservations through OTAs Booking com Airbnb Expedia etc and direct bookings Answer guest calls emails and WhatsApp professionally Coordinate with housekeeping maintenance and other departments for smooth operations Handle guest billing payments and maintain accurate records Deliver a 5-star guest experience from arrival to departure Requirements Mandatory Previous experience in a hotel resort or serviced apartments Front Office Guest Relations Familiarity with OTA extranets PMS Excellent communication skills in English Hindi Presentable service-oriented and proactive in problem-solving Ability to work shifts weekends and public holidays as required Location Khar West Mumbai Salary Competitive based on experience Job Types Full time Permanent Pay 25 000 00 - 35 000 00 per month Work Location In person