Job Title Customer Support Executive Brand Homeessentials Location City Center Job Overview We are looking for a Customer Support Executive to join our team at Homeessentials The ideal candidate will be responsible for handling customer queries resolving complaints and ensuring an excellent customer experience across all communication channels Key Responsibilities Handle customer inquiries via phone email and chat in a professional manner Resolve product or service issues by clarifying complaints and determining the best solution Maintain records of customer interactions and feedback Follow up with customers to ensure their issues are fully resolved Coordinate with internal teams logistics operations and sales to address customer concerns Provide accurate information about products orders and deliveries Strive to achieve high levels of customer satisfaction and retention Required Skills Strong communication and problem-solving skills Basic knowledge of CRM systems and Excel Ability to handle pressure and multitask Positive attitude and team-oriented mindset Fluency in Hindi and English additional regional languages are a plus Qualifications Minimum 12th pass Graduate in any discipline 0-2 years of experience in customer service E-commerce or retail background preferred Job Type Full time Pay 12 086 00 - 15 000 00 per month Work Location In person

📌 Customer Support Executive (Madhya Pradesh)
🏢 Ecommify Media
📍 Madhya Pradesh