Key Responsibilities Welcome walk-in customers warmly and understand their needs to suggest suitable bouquets Collect telephonic and online orders respond promptly and ensure timely fulfilment Coordinate with the bouquet production team to ensure timely and accurate order fulfillment Maintain an attractive and clean shop display brochures and ensure the store s aesthetics align with our brand standards Manage customer payments and maintain accuracy in the daily inventory of flowers and accessories Coordinate with external vendors like florists and delivery partners to ensure smooth operations Handle all customer inquiries and resolve complaints professionally to ensure customer satisfaction Submit daily reports to the management on billing and stock details Improve the shop s social media presence by posting regularly on Instagram Facebook and other online platforms training will be provided by a social media expert Collect Google reviews from walking customers and Take proactive steps to attract new and repeat customers Skills and Qualifications Needs computer operation knowledge Excellent customer service and interpersonal skills Good communication and coordination skills Basic math skills for billing and payment handling Familiarity with POS systems and inventory tracking Passion for creating memorable customer experiences Basic knowledge of flowers bouquets and floral arrangements is desired Why Join Us A stress-free and welcoming work setting A safe and respectful workplace for women Employee skills are valued and encouraged Opportunities to learn and grow in a heritage brand To Apply Send your resume to hr shigapetals com or call us at 91592-66607 Job Types Full-time Permanent Pay 8 886 31 - 15 000 00 per month Benefits Cell phone reimbursement Health insurance Work Location In person

📌 Front Office Executive (receptionist) (Tamil Nadu)
🏢 Shiga Petals
📍 Tamil Nadu