Job Title APM-IC Location Pune Skill- Accounts Receivable Shift Timings NAM The Accounts Receivable - Payment Specialist uses provided dashboards reports and other resources to process verify and apply payments for a portfolio of accounts They assist in resolving discrepancies issues and concerns by communicating effectively to varied audiences Key Duties Responsibilities Assists sales partners and customers in making payment arrangements Communicates with various audiences regarding discrepancies in charges payments credits or balances Monitor and maintain payment schedules when notified of changed orders Respond to customer and field requests to obtain payment and payment methods Regular review of unallocated payments credits and debits Complete account reconciliations Submit and follow up on payment moves credits refunds within assigned accounts Assist in related work additional duties or projects as needed or required Education Knowledge Prior knowledge of Salesforce CRM CPQ Billing preferred Basic skills in Microsoft Office Applications with a focus on Excel Proven skillset in basic math College experience preferred with a focus on accounting or business administration Commensurate work experience considered 1-2 years account management or payment processing verification application experience Experience Skills Abilities Attention to detail with the responsibility for the quality and content of financial data Ability to set priorities well-organized and inquisitive nature to support sound decision making Skilled in following organizational rules and procedures Ability to maintain confidentiality Professional written and verbal communications skills Ability to work independently and within a team atmosphere Robust responsiveness and timely communication Communication Contacts Internal External Communication will be both verbal and written through Microsoft Teams phone and email primarily with team members sales team and customers eClerx Financial Markets offers consulting technological innovation and process management expertise to uniquely solve operational challenges for financial organizations worldwide With nearly two decades of industry experience complemented by smart automation and robotics our team of experts delivers holistic solutions across the trade lifecycle change management data analytics compliance cash securities operations document digitization and generation and outreach eClerx is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected veteran status or any other legally protected basis per applicable law