Date 5 Aug 2025 Location Chennai IN Company firstsourc About Firstsource Firstsource Solutions Limited an RP-Sanjiv Goenka Group company NSE FSL BSE 532809 Reuters FISO BO Bloomberg FSOL IN is a specialized global business process services partner providing transformational solutions and services spanning the customer lifecycle across Healthcare Banking and Financial Services Communications Media and Technology Retail and other diverse industries With an established presence in the US the UK India Mexico Australia South Africa and the Philippines we make it happen for our clients solving their biggest challenges with hyper-focused domain-centered teams and cutting-edge tech data and analytics Our real-world practitioners work collaboratively to deliver future-focused outcomes KEY ACCOUNTABILITIES RESPONSIBILITIES Employee Relationship management and Communication To be the single point of contact providing EE R representation in the aligned process through effective employee relations counsel query grievance handling Conduct policy sessions during induction training and BAU refresher stages Ensure sufficient presence and visibility on the operations floor Own and facilitate the Reward and Recognition process including distressing across the floor Assist the floor in activities where EE R intervention is required Timely execution of ESAT Dipstick 360 Surveys and carry out required action in identified areas o Communicate any policy procedure updates additions deletions to all the concerned people in the process Drive Corporate Social Responsibility initiatives Meet with the Team Leaders Managers and Teams at regular intervals to understand their concerns and to apprise them of any HR updates - skip level meetings and One-on-ones Drive fun activities in the process Career Progression Performance Management Ensure timely communication execution completion of Performance Management Process annually and bi-annually and monthly Facilitation timely execution of Internal Job Postings Lateral in the Process Conduct the assessment centre for promoting advisors to the next level Compliance Increments of employees as per the life cycle approach Ensure that confirmations are done after six months Ensure that payroll inputs reach the coordinators in time and signs off the payroll before it is sent to the vendor Follow up on Background Checks and ensure that action is taken on employees with unfavourable reports Own and prepare the weekly headcount and attrition reports Provide information and support for carrying out of effective Audits Disclaimer Firstsource follows a fair transparent and merit-based hiring process We never ask for money at any stage Beware of fraudulent offers and always verify through our official channels or firstsource com email addresses

📌 Executive - Human Resources (Tamil Nadu)
🏢 Firstsource Solutions
📍 Tamil Nadu