Summary The Credit Risk Management Specialist Senior Specialist will be responsible for managing blocked sales orders by ensuring timely resolution through root cause analysis and stakeholder coordination particularly using SAP and HighRadius tools The role includes evaluating customer creditworthiness by assessing courtesy credit limits performing risk categorization using internal and external scoring tools and ensuring compliance with annual review cycles Additionally the specialist will maintain high standards of data accuracy by updating credit master records and storing all relevant documentation to support audit readiness and compliance with internal controls About the Role Key Responsibilities Monitor and resolve blocked sales orders using tools like SAP and High Radius ensuring adherence to turnaround time TAT and prioritization based on release reason codes e g credit limit exceedance overdue payments legal holds Conduct root cause analysis for each block identifying issues such as insufficient credit limits expired reviews or payment delays Collaborate with internal stakeholders collections cash application business teams to validate payment commitments and ensure accurate release decisions Evaluate current and existing customers for creditworthiness especially when courtesy credit limits are insufficient Perform scoring and risk categorization using internal systems SAP RM GCMT and external data providers e g D B ensuring proper documentation and approvals Maintain compliance with annual review cycles ensuring all active customers have valid risk categories and inactive ones are appropriately blocked Update credit master data post-assessment including credit limits risk categories review dates scoring outputs and DUNS numbers Ensure all documentation scoring results approval emails parent-child account changes is stored per audit and compliance standards Support audit readiness by maintaining high standards of data integrity and traceability across all credit management activities Work with direct managers to support financial activities decision making and general projects Prepare analysis or reporting with particular emphasis on accuracy compliance and timeliness of data provided i e reports on profit and loss activity Provide all data needed for internal Financial Consolidation and Reporting System and external reporting including statutory accounts national statistics and tax information in a timely and accurate manner Provides first line support on SAP issues including Order Blocks Credit Worthiness Financial Risk Compliance Contribute to FRA projects at country or BU level Essential Requirements University degree 7-10 Years of work experience in Credit Management Process Proven ability to work cross-functionally with collections operations business partners and IT teams to resolve order blocks and credit issues Proficiency in evaluating credit limits overdue receivables and total credit exposure using SAP HighRadius and Celonis Skilled in updating credit master data with revised limits risk categories review dates and scoring outputs Why Novartis Helping people with disease and their families takes more than innovative science It takes a community of smart passionate people like you Collaborating supporting and inspiring each other Combining to achieve breakthroughs that change patients lives Ready to create a brighter future together https www novartis com about strategy people-and-culture Join our Novartis Network Not the right Novartis role for you Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up https talentnetwork novartis com network Benefits and Rewards Read our handbook to learn about all the ways we ll help you thrive personally and professionally https www novartis com careers benefits-rewards Division Finance Business Unit Universal Hierarchy Node Location India Site Hyderabad Office Company Legal Entity IN10 FCRS IN010 Novartis Healthcare Private Limited Functional Area Audit Finance Job Type Full time Employment Type Regular Shift Work No Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities If because of a medical condition or disability you need a reasonable accommodation for any part of the recruitment process or in order to perform the essential functions of a position please send an e-mail to email protected and let us know the nature of your request and your contact information Please include the job requisition number in your message Novartis is committed to building an outstanding inclusive work environment and diverse teams representative of the patients and communities we serve