Job Title Front Office Receptionist Location Haridwar India Reports to General manager About Hotel Golden Peacock Hotel Golden Peacock is a boutique luxury hotel located just 500 meters from Haridwar Railway Station offering premium amenities such as a banquet hall and an exquisite restaurant We are dedicated to providing exceptional hospitality to our guests and are looking for a friendly professional and organized individual to join our team Key Responsibilities Guest Services Greet all guests with a warm and friendly attitude Handle check-ins check-outs and room reservations efficiently Communication Answer phone calls and respond to guest inquiries both in person and via email in a prompt and courteous manner Coordination Liaise with housekeeping room service and other departments to ensure smooth guest service Problem-Solving Address guest complaints or concerns and escalate them to management as needed to ensure satisfaction Billing Payments Handle billing and payments accurately maintain proper records and assist with invoicing Information Provide guests with information about local attractions directions and hotel services Reporting Maintain daily logs and reports track room availability and assist in creating guest satisfaction reports Qualifications Education High school diploma or equivalent degree in hospitality preferred Experience Minimum 1-2 years of experience in a similar role at a hotel or service industry Skills Excellent communication and interpersonal skills Proficient in Microsoft Office and hotel management software experience with property management systems is a plus Strong multitasking and time-management abilities Fluency in English and Hindi additional languages are a plus Personality Traits Friendly and approachable demeanor Professional appearance and behavior Detail-oriented with a high level of accuracy Compensation Market-competitive salary with additional benefits including meals and accommodation This job description highlights the key responsibilities and qualities needed for the position at your hotel Let me know if you d like any adjustments Job Type Full-time Pay From 10 000 00 per month Experience total work 1 year Preferred Work Location In person

📌 Front Office Executive (receptionist) (Haridwar)
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📍 Haridwar