Job Title Customer Coordinator - Field Operations Location Delhi Employment Type Full-Time Job Summary We are seeking a proactive customer-oriented Customer Coordinator to support field operations You will coordinate in office activities interface directly with clients and work with internal teams to deliver highquality service to customers on location Key Responsibilities Act as the primary point of contact for customers during field visits Handle inquiries and issues promptly Coordinate scheduling for service deliveries installations audits or field support tasks Serve as liaison between field teams vendors and clients ensuring field staff have required resources and information Monitor quality and safety standards verifying that services meet company compliance and client expectations Collect document and analyze customer feedback and service outcomes and share insights with relevant stakeholders Maintain accurate records of client interactions field activities and service completion Generate reports as needed Support training and onboarding of field staff to uphold service quality Bachelor s degree in Business Communications Engineering or a related field is preferred IndeedExpertia 0-1 years of experience in customer service or field coordination roles Familiarity with CRM software and Microsoft Office Suite Excellent communication problemsolving and interpersonal skills Strong organizational and multitasking abilities with attention to detail Self-motivated capable of working independently and adaptable to shifting priorities Prior experience in logistics retail or technical field-service environments Indeed Exposure to audits installations or inspections in fieldwork context Ability to train or coach field teams in customer service best practices Key Performance Indicators KPIs Customer satisfaction ratings and feedback Timeliness and completeness of field service delivery Accuracy of documentation for customer interactions and field logs Quality and efficiency of coordination among field operations and client teams Job Types Full-time Fresher Pay 15 000 00 - 25 000 00 per month Benefits Health insurance Paid sick time Provident Fund Work Location In person

📌 Customer Co-ordinator Field (New Delhi)
🏢 HELYXON Healthcare Solutions
📍 New Delhi