Role CRM Automation ExecutiveJob Type Full-TimeLocation Mohali or GurugramAbout Fitelo Fitelo is a fast-growing Indian D2C health-tech startup transforming lives through sustainable weight loss and chronic disease management Powered by AI and built on the pillars of nutrition science behavioral coaching and technology Fitelo is on a mission to help people build healthier habits With a rapidly expanding user base and a solid business model we are scaling across teams and verticals About the role We are seeking a detail-oriented and technically proficient CRM Automation Executive to join our Growth and Operations team The ideal candidate will have 1-2 years of hands-on experience in LeadSquared or similar CRM platforms like Zoho Salesforce etc You will play a critical role in building maintaining and optimizing automation journeys that support sales diet and wellness functions across the organizationSpecifically this role will involve Build and maintain automation journeys in LeadSquared across sales diet and wellness workflows Set up lead routing scoring logic and internal notification systems for multiple verticals Audit and troubleshoot automation workflows regularly to ensure smooth performance Work closely with cross-functional teams to implement CRM-related process enhancements Document automation logic and create SOPs for reference and training purposes An Ideal Candidate will have 1-2 years of hands-on experience in LeadSquared preferred or similar CRM platforms like Zoho Salesforce etc Experience with automation building lead lifecycle logic and CRM tools Understanding of lead management processes and user journey workflows Good command over tools like Excel Google Sheets especially formula-based logic handling Basic knowledge of webhooks APIs is an added advantage Attention to detail with the ability to manage multiple use cases simultaneously Qualifications Graduate or Postgraduate in Engineering Business or a related field Job Type Full time Pay 300 000 00 - 800 000 00 per year Schedule Day shift Experience Customer relationship management 1 year Preferred Location Gurgaon Haryana Preferred Work Location In person