Title Position L1 Application Support Engineer Admin - GitHub Job Location Pune Gurugram Experience 5 Years Employment Type Full Time Shift Timings UK Shift We are looking for an experienced GitHub Administrator Application Support Engineer with at least 5 years of hands-on expertise in managing GitHub Enterprise environments and supporting critical applications The role involves administering GitHub repositories ensuring secure and efficient CI CD workflows and providing technical support for enterprise applications The ideal candidate will be a proactive problem solver with strong collaboration skills and a passion for DevOps and application reliability Responsibilities GitHub Administration Manage and administer GitHub Enterprise accounts repositories organizations and teams Configure and enforce security policies access controls and compliance standards Implement and maintain CI CD pipelines using GitHub Actions and integrations with other DevOps tools Monitor repository health performance and usage metrics Application Support Provide Level 1 2 support for enterprise applications integrated with GitHub Troubleshoot issues related to builds deployments and integrations Collaborate with developers QA and operations teams to resolve incidents and service requests Document solutions create knowledge base articles and train users when required Maintenance Monitoring Apply patches upgrades and enhancements to GitHub and related applications Perform routine system health checks and performance tuning Ensure compliance with IT security and governance policies Collaboration Stakeholder Engagement Partner with engineering teams to optimize workflows and improve developer productivity Communicate effectively with stakeholders regarding issue resolution system changes and best practices Support audits and compliance reviews by providing documentation and evidence Continuous Improvement Identify opportunities for automation and process optimization Stay updated with GitHub features DevOps trends and industry best practices Participate in system upgrades migrations and integration projects Requirements Bachelor s degree in computer science Information Technology or a related field Minimum 5 years of experience in GitHub Enterprise administration and application support Strong knowledge of GitHub Actions CI CD pipelines and DevOps practices Experience with integration tools Jenkins Azure DevOps Jira ServiceNow etc Proficiency in scripting languages Python Bash PowerShell for automation Familiarity with cloud platforms AWS Azure GCP and container technologies Docker Kubernetes Excellent problem-solving and troubleshooting skills Strong communication skills both written and verbal with the ability to effectively communicate complex technical concepts to non-technical users Ability to work independently and collaboratively in a fast-paced environment Strong customer service orientation and a passion for delivering exceptional support to clients About Stratacent Stratacent is an IT Consulting and Services firm headquartered in Jersey City NJ with two global delivery centres in New York City area and Recent Delhi area plus offices in London Canada and Pune India We are a leading IT services provider focusing in Financial Services Insurance Healthcare and Life Sciences We help our customers in their digital transformation journey and provides services solutions around Cloud Infrastructure Data and Analytics Automation Application Development and ITSM We have partnerships with SAS Automation Anywhere Snowflake Azure AWS and GCP To learn more www stratacent com Employee Benefits Group Medical Insurance Cab facility Meals snacks Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race color creed religion age sex national origin ancestry handicap or any other factors