1 Operations Management Oversee day-to-day store operations to ensure smooth functioning Implement and maintain company policies SOPs and operational standards Monitor inventory levels stock replenishment and shrinkage control Ensure proper maintenance cleanliness and visual merchandising of the center Coordinate with vendors service providers and facility management 2 Sales Revenue Growth Drive sales performance to achieve monthly and annual targets Analyze sales data customer trends and market opportunities Develop and implement promotional strategies to boost footfall and sales Ensure effective upselling cross-selling by the store team 3 Customer Service Excellence Maintain high standards of customer service and resolve customer complaints promptly Train and guide staff to deliver a consistent and premium customer experience Track customer satisfaction and implement improvements 4 Team Leadership Development Recruit train and supervise staff including sales associates and support staff Conduct regular performance evaluations and coaching sessions Create duty rosters manage attendance and ensure adequate staffing Foster a positive team culture and encourage professional development 5 Financial Administrative Responsibilities Manage cash handling banking operations and financial reporting Prepare and review budgets expenses and center profitability Maintain accurate documentation and compliance with statutory requirements 6 Reporting Coordination Submit periodic sales footfall and operational reports to management Collaborate with marketing HR and supply chain teams for smooth coordination Attend management meetings and contribute to strategic planning Required Skills Qualifications Bachelor s degree in Retail Management Business Administration or related field 4-7 years of retail experience with at least 2 years in a supervisory or managerial role Strong communication leadership and problem-solving skills Knowledge of retail operations inventory systems and customer service best practices Ability to manage multiple tasks and work in a rapid-paced environment Proficiency in MS Office and retail management software Job Types Full-time Permanent Pay 35 000 00 - 40 000 00 per month Benefits Provident Fund Work Location In person

📌 Retail Center Manager (Bihar)
🏢 Teams Fusion
📍 Bihar