Trainee Engineer Job Title Trainee Engineer Department IT Technical Support Operations Location Experience Required Fresher 0-1 Year Qualification Diploma B Tech B Sc IT CS Any relevant technical stream1 Job Summary The Trainee Engineer will support day-to-day technical operations assist senior engineers and learn the required processes and technical skills This is an entry-level role aimed at developing practical knowledge in IT hardware troubleshooting system maintenance and customer support 2 Key Responsibilities Technical Support Assist in troubleshooting desktop laptop and peripheral issues Support installation configuration and maintenance of systems Resolve basic OS and software-related issues Assist in network troubleshooting LAN Wi-Fi Printer Perform basic hardware replacement RAM HDD SSD keyboard battery etc Asset Documentation Maintain asset inventory and update records Assist in tagging and tracking IT equipment Prepare daily weekly reports for senior engineers Customer End-User Support Provide in office or remote support to users Log incidents and service requests in the ticketing tool Escalate unresolved issues to L2 L3 teams Learning Development Learn company processes SOPs and IT guidelines Participate in training sessions and shadow senior engineers Improve troubleshooting skills through hands-on tasks 3 Skills Required Good understanding of computer basics software and hardware Knowledge of Windows OS MS Office and basic networking Strong communication and customer-handling skills Ability to learn quickly and work under supervision Problem-solving attitude and willingness to work on field tasks 4 Eligibility Criteria Diploma Graduate in IT CS Electronics or related field Basic computer hardware knowledge is preferred Freshers can apply 5 Salary Range As per company norms 6 Working Hours General shift Rotational shift depending on project requirements 7 Additional Requirements Willingness to travel to client locations if required Must follow company policies SOPs and reporting structure
📌 Trainee Engineer (Maharashtra)
🏢 Important Business
📍 Maharashtra
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