We are seeking a proactive and client-focused CRM Executive to join our team In this role you will be responsible for building and maintaining strong relationships with clients ensuring high levels of satisfaction and long-term retention You will work closely with clients to understand their needs provide effective solutions and maximize the value of each account Key Responsibilities Build and nurture robust long-lasting relationships with clients Ensure client satisfaction through timely communication and effective problem-solving Identify client challenges and provide strategic solutions to enhance account value Monitor account performance and analyze key metrics to track progress Prepare and present regular reports to internal and external stakeholders Collaborate with internal teams to ensure seamless delivery of services and client success Qualifications Bachelor s degree in Business Administration Marketing Insurance or related field 1-3 years of experience in CRM account management or customer support roles Experience in the insurance industry is a plus but not mandatory Strong organizational and time-management skills Proactive self-motivated and results-oriented How to Apply If you re passionate about delivering exceptional client service and have experience in CRM we d love to hear from you Please send your resume to hr insuranceexperts co in or apply directly through Indeed Job Types Full-time Permanent Pay 25 000 00 - 50 000 00 per month Benefits Health insurance Leave encashment Work Location In person