Key Responsibilities 1 Customer Support - Respond to customer inquiries via live chat providing accurate and helpful information - Resolve customer complaints and issues in a timely and qualified manner - Escalate complex issues to senior support agents or technical teams 2 Communication - Engage with customers in a friendly empathetic and professional manner - Provide product information troubleshooting tips and solutions 3 Issue Resolution - Troubleshoot and resolve technical issues - Follow up with customers to ensure issues are resolved 4 Documentation - Document customer interactions and feedback - Update CRM or support software with customer information and issue resolution details 5 Performance Metrics - Meet chat response time resolution rate and customer satisfaction targets 6 Age criteria- 18 to 29 7 Required experience - freshers to 2 years experience Job Types Full-time Permanent Fresher Pay 20 087 30 - 33 501 83 per month Work Location In person

📌 Chat Support Executive (Maharashtra)
🏢 Industrial IT Solutions
📍 Maharashtra