Responsibilities Key Deliverables Monitoring of Field failures related to Transmission aggregate Responsible for reducing Repairs Per Hundred RPH and warranty cost Analysis of field complaints and providing solutions as fast as possible Field visits for onsite analysis and understanding applications Usage Providing field fix solutions Deployment of current learnings on new product to ensure first time right recent products Ensuring sustenance of actions taken and Improving response time Systematic approach of problem solving using some of the advanced problem solving tools Co-ordination with other functions such as Customer care CDMM PDRDS and Manufacturing for faster implementation of solutionPreferred Industries Education Qualification Bachelor of Engineering Bachelor of Engineering in Mechanical Bachelor of Engineering in AutomobileGeneral Experience 3-5 Years exp in Field Quality preferredCritical Experience System Generated Core Skills Analytical Thinking Communication Skills Consumer Focus ISO 9000 - Quality Management ISO TS 16949 - Quality Management Microsoft Office Quality Management System QMS SAP Product Knowledge - Transmission Equipment Handling MaintenanceSystem Generated Secondary Skills Job Segment Engineer Engineering