Business Program Manager Bangalore Karnataka India Date postedJul 31 2025 Job number1851031 Work siteUp to 50 work from home Travel0-25 Role typeIndividual Contributor ProfessionBusiness Operations DisciplineBusiness Program Management Employment typeFull-Time Overview The Cloud Services Operations CSO team is a rapidly growing strategic team within Microsoft Business Operations with a mission to evolve and simplify Cloud transaction processing and its associated financial and compliance controls As an Operations Program Manager within CSO you will partner with Azure Office Dynamics Finance and Engineering teams to drive clarity and efficiency to ensure that we deliver a best-in-class compliant Customer experience The successful candidate should be comfortable working within a highly matrix-driven multinational organization exhibit solid organizational communication judgement and analytical skills with a customer and compliance focus If you love the pursuit of excellence and are inspired by empowering every person and every organization on the planet to achieve more then we invite you to learn more about Microsoft Business Operations and the value we deliver to our customers and partners We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity focuses on talent development and recognizes and rewards outstanding work We make doing business with Microsoft easy Microsoft s mission is to empower every person and every organization on the planet to achieve more As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond Qualifications Required Qualifications RQs Bachelor s Degree in Business Operations Finance or related field AND 4 years work experience in program management process management process improvement Operations Finance or related field AND 4 years work experience in program management process management process improvement OR equivalent experience 4 years experience in Operations Program Management or Project Management Preferred QualificationsTeam player with excellent interpersonal skills Skills in process design case management workflow exception management change management data structure taxonomy process automation or other process improvement areas Ability to work across groups Ability to thrive in a fast-paced multinational multicultural environment working across multiple lines of business and geographies Ability to deal with ambiguity and navigate uncertain situations to drive for clarity work calmly and maintain good judgment in fast-paced high-speed environment Be a champion for quality agility and process improvement Responsibilities Responsibilities Approval validation and application of customer credits Azure and M365 Execute specific operational functions for Cloud Operations including specific Azure offerings such as Conditional Credit Offer ACO Tiered Azure Consumption Discount ACD and other custom Microsoft Azure Consumption Commitment MACC motions Manage the processes for Azure subscriptions that have become Revenue Leakage or Unauthorized Party Abuse risks and other related activities Build and scale processes and capabilities to enable the further growth in volume of Cloud Customers Document and share learnings relating to cloud operations encompassing systems tools stakeholders and processes Understand the controls that drive compliance and provide direction to enable new commerce motions Drive continuous process improvements via analysis and identification of opportunities with a global consideration Leverage reporting and analytics to manage end-to-end transactional functions Ideal Candidate Attributes Azure or Microsoft Cloud Service knowledge and experience working across disparate teams to land key initiatives Have a passion for operational excellence with a focus on innovation or process design and execution Successful collaboration with Senior Business Stakeholders including Microsoft Support Engineering and Finance teams Detail oriented with proven ability to deal with ambiguity and work effectively in situations involving uncertainty or with tight deadlines Continuous growth mindset for improvements in policies and procedures Excellent written and oral communication skills with ability to build solid relationships with individuals at all levels Benefits perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex including pregnancy sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances If you need assistance and or a reasonable accommodation due to a disability during the application process read more about requesting accommodations

📌 Business Program Manager (Karnataka)
🏢 Microsoft
📍 Karnataka