Company CORE CLINICAL SERVICES Work from office Need Pune based Candidate only Shift Evening US Shift Salary 10 000- 18 000 INR per month Job Summary We are seeking a highly organized and compassionate Clinic Patient Support Specialist to join our team This is a telecommuting role where you will be the first point of contact for our US patients and clinical staff ensuring the smooth and efficient operation of our clinic from a remote setting Your primary responsibility will be to manage patient communications and perform all administrative duties remotely playing a crucial part in delivering high-quality healthcare This is a US shift position supporting our US-based operations The ideal candidate will be a proactive problem-solver with exceptional communication skills and the ability to thrive independently in a virtual work environment Key Responsibilities Remote Communication Patient Management o Serve as the first point of contact handling all incoming and outgoing patient and clinical staff communications via phone email and other virtual channels o Schedule reschedule and confirm patient appointments while managing the clinic s master calendar o Update and maintain accurate patient records in our Electronic Health Record EHR system Administrative Coordination Duties o Handle a variety of clerical tasks including data entry and preparing documents and reports all performed remotely o Assist with billing inquiries and process payments ensuring all information is accurate and confidential o Act as a key liaison between patients doctors nurses and other clinical staff to ensure seamless communication and coordination of care Operational Efficiency o Proactively address and resolve issues related to scheduling patient inquiries or clinic operations o Maintain strict patient confidentiality in accordance with all relevant regulations e g HIPAA o Provide clear and concise instructions to patients regarding their appointments and care plans Qualifications Any graduate- English Medium Only Fresher to 1 year of experience in a US tele calling support functions Excellent English Communication Skills- Written and Verbal Exceptional phone etiquette and verbal English communication skills Strong organizational skills and attention to detail Ability to work independently and manage time effectively without direct supervision Experience of working with US consumer would be good to have Desired Traits Female candidates only A compassionate and professional demeanour A natural ability to multitask and prioritize effectively in a fast-paced workplace A problem-solving mindset and a proactive approach to work Healthcare Background is a plus Application Question o What would you rate your English Communication skills out of 10 Note- Training will be provided To Apply Interested candidates can share their resumes with our Human Resources department at (phone hidden) Job Types Full-time Permanent Pay 10 000 00 - 18 000 00 per month Application Question s How many years of experience you have in US Telly calling Work Location In person

📌 Clinic Patient Support Executive- Us (Maharashtra)
🏢 Core Clinical Servuces
📍 Maharashtra