Process Quality Management
- Develop and implement quality assurance policies, procedures, and standards to ensure that products are manufactured to meet or exceed customer requirements and industry standards.
- Work with Engineering (Design and Manufacturing Engineers team) to define process parameters and criteria to ensure production process capability is effectively met as per product process requirements.
- Monitor and control quality at all manufacturing stages including SMT, PCB assembly, camera module assembly, lens fitting, testing, final assembly, and packing.
- Establish and maintain Process Control Plans, PFMEA, SOPs, Quality Check Sheets, and Inspection Standards.
- Ensure process adherence through regular line audits and layered process audits.

Process Monitoring & Control
- Analyze First Pass Yield (FPY), Defect Per Million (DPMO), Rework, Scrap, and Process Capability (Cp/ Cpk ).
- Monitor critical process parameters such as soldering profile, torque values, ESD compliance, AOI performance, ICT/FCT results, and burn-in test performance.




- Identify process abnormalities and implement corrective actions.

Root Cause Analysis & Improvement
- Lead investigations using 8D, 5 Why, Fishbone Diagram, Pareto Analysis, SPC, and CAPA methodologies.
- Drive defect reduction and continuous improvement projects using Lean and Six Sigma tools.
- Coordinate with Production, Engineering, SCM, and R&D; to eliminate recurring issues.

Customer & Internal Quality
- Handle customer complaints related to manufacturing defects.
- Ensure timely closure of Corrective and Preventive Actions (CAPA).
- Support internal and external quality audits.

Quality Assurance Activities
- Ensure implementation of ESD standards across manufacturing.
- Verify calibration status of measuring and testing equipment.
- Validate process changes before implementation.
- Participate in Recent Product Introduction (NPI) and pilot production activities.

Documentation & Reporting
- Prepare daily, week

📌 Deputy Manager Quality Assurance (Neemrana)
🏢 Havells India
📍 Neemrana