Position Reservations Executive Industry Hotel Hospitality Location Noida UP Experience 1-3 years Key Responsibilities Reservation Handling Manage room bookings via phone email hotel website and OTAs Online Travel Agencies Accurately input reservations into the Property Management System PMS Guest Communication Respond promptly to guest inquiries regarding availability rates packages and promotions Confirm bookings modifications and cancellations with professionalism Assist with special requests early check-in late check-out transfers etc Coordination with Departments Collaborate with front office housekeeping and F B teams for smooth guest experiences Work with sales and revenue management to optimize room allocation and occupancy Revenue Optimization Upsell higher room categories and promote hotel services packages to increase revenue Monitor booking channels to ensure competitive pricing Record Keeping Reporting Maintain accurate and up-to-date reservation records Prepare daily weekly and monthly reservation reports for management Customer Service Problem Solving Handle booking-related complaints or discrepancies with professionalism Ensure guest satisfaction through effective and personalized service System Channel Management Manage room availability and inventory across OTAs Booking com Expedia MakeMyTrip etc Update rates availability and promotions in line with management directives Qualifications Skills Bachelor s degree in Hospitality Hotel Management or related field 1-3 years of experience in reservations front office hospitality industry preferred Knowledge of PMS Property Management Systems and OTA portals Strong communication customer service and problem-solving skills Ability to multitask and work under pressure Job Types Full-time Permanent Pay 20 000 00 - 30 000 00 per month Work Location In person