This is for our Serviced Apartment in the heart of Hiranandani Gardens Powai Mumbai It is an unique offering in the market with 5 star hotel level amenities and services combined with modern upscale home like set-up A true Serviced Apartment in India All units being 1 BHK with separate Living Kitchen Bedroom Job Summary The Front Desk Executive is responsible for providing exceptional customer service and administrative support at the front desk This role includes managing front office operations greeting guests and ensuring a positive experience for all visitors NOTE This position involves regular night shifts and therefore applications are open only to male candidates as per the nature of the role and operational requirements Key Responsibilities Day-to-day Front Desk duties check-ins outs billing Answer phone calls emails respond to inquiries Greet and assist visitors in a friendly and professional manner Room visits room checks coordinating with HK teams for room condition Handle guest requests grievances resolve by coordinating with respective teams Handle administrative tasks documentation Manage scheduling appointments and maintain the front office calendar Maintain a clean and organized reception area Collaborate with other departments to ensure smooth office operations Maintain confidentiality and uphold company policies and procedures Qualifications A Bachelor s degree in hotel management or a related field Excellent Verbal Written ability to write professional emails drafting of documents presentations etc Previous experience in a Hotel Front Office preferred Robust English communication verbal written and interpersonal skills Proficient in Microsoft Office Suite Word Excel PowerPoint Excellent organizational skills and attention to detail Ability to multitask and work in a fast-paced environment Professional appearance and demeanor Job Type Full-time Pay 16 000 00 - 25 000 00 per month Benefits Cell phone reimbursement Food provided Health insurance Provident Fund Ability to commute relocate Powai Mumbai Maharashtra Reliably commute or planning to relocate before starting work Preferred Experience Hotel management 1 year Required Language English Required Shift availability Night Shift Required Work Location In person