Job Summary The Restaurant Captain plays a key role in the dining experience by supervising the service team ensuring smooth daily operations and delivering exceptional guest service Responsible for overseeing table service handling guest concerns and assisting in team training the Captain ensures high standards of hospitality and efficiency Key Responsibilities Supervise and coordinate the activities of waiters waitresses and service staff in the restaurant Welcome guests take orders when needed and ensure smooth service flow Ensure timely and accurate service of food and beverages as per restaurant standards Monitor guest satisfaction and handle complaints or feedback professionally Assist in training new staff on service procedures menu knowledge and guest interaction Ensure tables are properly set clean and organized before and after each service Coordinate with kitchen staff to ensure timely food preparation and delivery Maintain cleanliness hygiene and safety standards in the dining area Assist in daily briefings and communicate special events promotions or menu changes to the team Maintain records of reservations guest preferences and feedback if required Ensure billing and payments are processed accurately and efficiently Requirements Proven experience as a restaurant captain senior waiter or similar role Strong leadership and communication skills Knowledge of food and beverage service standards and etiquette Ability to remain calm and professional under pressure Excellent customer service and interpersonal skills Flexible to work shifts weekends and holidays Well-groomed and presentable at all times Preferred Qualifications Diploma or certificate in Hotel Management or Hospitality Experience in a fine-dining or luxury hotel environment Knowledge of POS systems and restaurant management software Job Type Full time Pay 18 000 00 - 20 000 00 per month Work Location In person