ABOUT EVERNORTH Evernorth exists to elevate health for all because we believe health is the starting point for human potential and progress As champions for affordable predictable and simple health care we solve the problems others don t won t or can t Our innovation hub in India will allow us to work with the right talent expand our global footprint improve our competitive stance and better deliver on our promises to stakeholders We are passionate about making healthcare better by delivering world-class solutions that make a real difference We are always looking upward And that starts with finding the right talent to help us get there Section 2 Position Overview Provide a concise summary of the position its purpose and its importance within the company Section 1 Job Title Clearly state the position s title to convey the role and level of responsibility Tableau Developer - Enterprise Knowledge Management Career Architecture Title HIH - Data Engineering Senior Analyst Position Overview The Tableau Developer will support the Enterprise Knowledge Management team by designing developing and maintaining insightful user-friendly dashboards that measure content performance platform usage and engagement across the enterprise This role requires a strong ability to translate business requirements into actionable data visualizations and collaborate across teams to ensure reporting aligns with strategic goals The ideal candidate will be passionate about data have a keen eye for detail and be proactive in identifying opportunities for improvement Enterprise Knowledge Management EKM owns the knowledge management platform known as KnowledgeXchange This platform is used by various lines of business throughout Cigna and Evernorth The platform is powered by Salesforce Knowledge Coveo AI search and Cigna s GenAI Platform Our mission is to revolutionize the way we solve issues by improving the findability and usability of knowledge through a knowledge-sharing community for the benefit of those we serve while normalizing and modernizing the technology that enables knowledge capture structure reuse improvement and delivery The EKM Data Analytics team is responsible for managing enhancing and supporting the data warehouse the data pipelines dashboards and reports related to the utilization of KnowledgeXchange Section 3 Responsibilities Clearly outline the primary duties and tasks associated with the role Use action verbs i e lead drive analyze assess research etc to convey expectations Responsibilities Collaborate with stakeholders to gather and analyze business requirements and translate them into effective scalable Tableau dashboards Design develop and maintain Tableau dashboards that provide visibility into key knowledge management metrics such as content health usage trends and platform engagement Ensure data quality and integrity through validation testing and regular maintenance of reports and data sources Partner with data engineers to optimize data pipelines and improve dashboard performance Continuously iterate and enhance existing dashboards based on feedback evolving needs and new data sources Document dashboard logic data definitions and data sources to support consistency and onboarding Stay informed on Tableau best practices visualization trends and knowledge management analytics standards Provide training and support to end users to maximize the value of Tableau dashboards Section 4 Qualifications Specify the skills experience and education required for the role Differentiate between the must-haves and nice-to-haves Required skills List the specific skills required for the job including technical leadership skills and any industry-specific skills Required Experience Clearly state any mandatory requirements such as formal education certifications licenses or specific years of experience Desired Experience List any nice-to-have experience including industry experience exposure to specific technologies certifications etc Required Skills Strong ability to interpret business needs and create clear actionable visualizations Proficiency in SQL and experience working with complex datasets from multiple sources Solid understanding of data visualization best practices and user experience design Robust attention to detail and ability to manage multiple priorities in a fast-paced environment Excellent analytical problem-solving and cross-functional collaboration skills 3-5 years of total experience3 years of hands-on experience designing and developing Tableau dashboards in a professional environment Required Education Bachelor s or Master s degree in relevant discipline or equivalent experience required Desired Experience and Skills Experience working in Agile environment familiarity with Agile tools like Jira Knowledge of knowledge management concepts platforms and key performance indicators Certification in Tableau or related data visualization tools Exposure to Tableau Server for dashboard publishing and access control These two sections will be standardized in the JD template and made not editable Location Hours of Work Full-time position working 40 hours per week Expected overlap with US hours as appropriatePrimarily based in the Innovation Hub in Hyderabad India in a hybrid working model 3 days WFO and 2 days WAH Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity equity and inclusion efforts to educate inform and advance both internal practices and external work with diverse client populations About Evernorth Health Services Evernorth Health Services a division of The Cigna Group creates pharmacy care and benefit solutions to improve health and increase vitality We relentlessly innovate to make the prediction prevention and treatment of illness and disease more accessible to millions of people Join us in driving growth and improving lives

📌 Hih - Data Engineering Senior Analyst (Andhra Pradesh)
🏢 The Cigna Group
📍 Andhra Pradesh