Job Title Reservation Specialist Experience 2-3 Years Location Pitampura New Delhi Company Optiontown Software Pvt Ltd About Optiontown Optiontown is a leading travel-tech company disrupting the aviation industry with innovative flight subscription and ancillary products Founded out of MIT we focus on enhancing customer travel experiences through smart travel options and seamless service delivery We are seeking a Reservation Specialist with 2-3 years of relevant experience in airline reservations and customer service The ideal candidate will have hands-on expertise in using Amadeus Galileo and other Global Distribution Systems GDS along with a strong commitment to accuracy communication and customer satisfaction Key Responsibilities Handle flight bookings changes and cancellations using Amadeus Galileo and other GDS platforms Provide exceptional support to customers and partner airlines regarding reservation issues Assist in managing and monitoring reservation queues to ensure timely action Communicate clearly with customers regarding flight options pricing and policies Coordinate with internal departments to resolve booking discrepancies or issues Maintain up-to-date knowledge of airline products fare rules and procedures Generate daily weekly reservation reports and maintain accurate booking records Required Skills and Qualifications 2-3 years of experience in airline reservation handling Proficient in GDS platforms Amadeus Galileo essential Strong understanding of flight booking processes and airline reservation systems Excellent verbal and written communication skills in English Ability to manage multiple tasks in a fast-paced environment Detail-oriented organized and customer-focused Graduate in any discipline preferably in Travel Tourism or Aviation Work Location Pitampura New Delhi Work Mode Full-time Office-based Why Join Us Work with a energetic and innovative travel-tech company Learn and grow in a collaborative supportive team Be a part of an organization that values creativity and efficiency Job Types Full-time Permanent Pay 13 404 15 - 25 449 76 per month Benefits Paid sick time Paid time off Work Location In person Speak with the employer 91 (phone hidden)

📌 Reservation Specialist (New Delhi)
🏢 Optiontown Software
📍 New Delhi