This role is specifically responsible for the following Defining and documenting processes for LMS and related learning platforms aligned to governance standards for consistent end-user experiences Creating loading and maintaining currency of data that goes into the LMS and related learning platforms Supporting end-users with LMS and related learning platform questions Consulting with departments on learning platform needs related to business requirements and providing potential technology solutions in alignment with the learnings trategy Testing LMS and related learning platforms prior to upgrades and for integrations Driving continuous improvement in processes Ensuring a positive end user experience that allows for ease of use navigation and findality of content data This role reports to the Learning Technology LMS Administration Manager Key Responsibilities Performs day-to-day functions in the LMS and related learning technologies such as maintaining user database assigning required learning modules uploading online modules and maintaining system functions Creates learning technology roadmap in partnership with the Manager of Learning Technology LMS Administration and in alignment with the learning strategy Troubleshoots LMS and related learning platform issues Consults with departments on the use of the LMS to support effective business processes and seeks to understand learning needs that may involve learning technology solutions Performs system testing for changes updates to the LMS Works closely with super-users trainers and administrative staff on entering data pulling reports and performing other functions in the LMS Creates reporting strategy and provides reports to stakeholders and analyzes learning data usage Assists with special projects that may involve the analysis of the data within the LMS Requirements Minimum 1-2 years in Learning Development Experience in LMS administration and learning technology Experience in Workday will be an added advantage Basic excel skills will be prefered Excellent organizational and prioritization skills with a focus on details Provides exemplary service to internal customers Robust communication skills collaboration and influence skills Process-oriented with a focus on execution Experience in establishing governance processes operational processes for learning administration and coordination Knowledge of adult learning the use of technology in learning learning innovations High sense of accountability and assertiveness Any Bachelors degree or degree in leaning technology will be preferred