Through our dedicated associates Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them You have an opportunity to personally thrive make a difference and be part of a culture where individuality is noticed and valued every day Communication Skills Excellent English Communication The candidate must possess very good English communication skills to effectively interact with clients facilitators and attendees before and during live sessions Session Management Deployment Responsibility The individual should demonstrate strong organizational skills to ensure the successful deployment of each session moderated Live Session Hosting Experience in hosting live sessions on platforms such as MS Teams or other related virtual platforms like Zoom or WebEx is crucial This includes managing dry runs and rehearsals and ensuring all technical aspects are functioning correctly Client Interaction High-Level Client Engagement The candidate must be comfortable working with high-level clients scheduling and setting up sessions sending invites and managing announcements Technical Proficiency Platform Familiarity Familiarity with MS Teams Meetings Townhall or similar platforms is advantageous The moderator should be able to navigate these tools confidently to facilitate sessions Technology Support Providing technical support to both facilitators and learners is essential This includes addressing technology-related concerns and questions related to the MS Teams platform Administrative Skills Session Preparation The candidate should excel in gathering necessary materials for sessions slides videos agendas and managing administrative tasks such as uploading course materials and launching polling questions Post-Session Reporting Ability to provide detailed post-session reports marking attendance and send materials to clients is required Interactive Management Breakout Room Management Experience in managing breakout room activities both manually and automatically is significant for facilitating small group discussions Poll Management Skills in creating and managing polls during sessions to engage attendees effectively Problem-Solving Abilities Troubleshooting Skills The moderator should have strong problem-solving and multi-tasking skills to address any technical issues that arise during live sessions swiftly via chat q a and or email Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity gender expression sex gender marital status sexual orientation physical or mental disability medical condition use of a guide dog or service animal military veteran status citizenship status basis of genetic information or any other group protected by law For US applicants People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation s by submitting their request through this form that must be downloaded click here to access or download the form Complete the form and then email it as an attachment to FTADAAA conduent com You may also click here to access Conduent s ADAAA Accommodation Policy