We are looking for a dedicated and result-oriented Collection Officer to join our team The ideal candidate will be responsible for managing and ensuring timely recovery of outstanding payments from customers clients while maintaining positive customer relationships and adhering to company policies and legal regulations Key Responsibilities Follow up with customers clients for payment collection via phone calls emails and field visits Maintain daily collection reports and update the management on recovery status Negotiate payment terms and settlements with defaulters as per company guidelines Ensure timely collection of dues and reduce delinquency levels Coordinate with the accounts and sales team for reconciliation of accounts Escalate cases to the legal department when necessary Maintain a high level of professionalism and customer service during interactions Requirements Minimum Qualification 10 2 Graduate in any discipline Proven experience as a collection officer or similar role preferred Good communication negotiation and interpersonal skills Ability to work under pressure and meet deadlines Basic knowledge of MS Excel and reporting tools Willingness to travel locally for recovery visits Job Type Full-time Pay 8 086 00 - 30 000 00 per month Benefits Health insurance Schedule Day shift Supplemental Pay Performance bonus Work Location In person