Job Summary We are looking for a customer-focused and energetic Call Center Executive to handle incoming and outgoing calls for our mobile and digital products store The role involves assisting customers with inquiries resolving issues promoting products and ensuring an excellent service experience Language Known English Hindi Bengali Assamese Key Responsibilities Handle inbound and outbound customer calls related to mobile devices accessories and digital products Provide accurate information about product features pricing and offers Assist customers with order status returns warranties and complaints Upsell or cross-sell mobile and digital products during customer interactions Maintain customer records and update CRM systems Follow up with potential leads or unresolved issues Meet daily weekly call targets and maintain service quality Requirements 12th Pass or Graduate in any stream Good communication skills in Hindi English and or local language Basic understanding of smartphones gadgets and digital products Experience in a call center or customer service is a plus Familiarity with CRM tools and computer systems preferred Ability to multitask stay calm under pressure and resolve issues efficiently Job Type Full time Pay 15 000 00 - 20 000 00 per month Benefits Provident Fund Schedule Day shift Language Assamese Required Work Location In person Speak with the employer 91 (phone hidden)

📌 Call Center Executive (West Bengal)
🏢 IDMAA
📍 West Bengal