We are looking for a Sales Executive who will be responsible for handling customer interactions end-to-end The role involves assisting customers resolving queries building relationships and supporting business growth by guiding customers toward suitable services This position combines customer support with revenue-supporting responsibilities making it ideal for someone who enjoys customer interaction and relationship management Key Responsibilities - Handle customer queries through calls emails chats and messages in a qualified manner - Understand customer requirements and provide accurate information about products services - Support customers throughout their journey from inquiry to resolution - Follow up with customers to ensure satisfaction and continuity - Identify customer needs and recommend appropriate solutions contributing to sales outcomes - Coordinate with internal teams to resolve issues and close customer requests - Maintain daily records of customer interactions follow-ups and outcomes - Ensure timely updates in CRM or tracking systems ref updazz com