Job Requirements Job Details To lead and coordinate surface treatment processes particularly plating across In-house and vendor operations to ensure consistent quality process efficiency and compliance with internal standards This role aims to improve plating quality reduce rework rejections and support overall production excellence Plating Process Oversight Coordinate and monitor plating activities at both in-house and vendor locations to ensure high-quality surface treatment Standardize plating procedures and drive best practices across vendors and internal teams Evaluate plating quality through inspections and performance data implement corrective actions as required Develop and maintain SOPs for plating process across production units Vendor Inhouse Coordination Establish strong working relationships with external vendors to ensure adherence to plating quality benchmarks and timelines Schedule and coordinate plating activities to align with production planning and delivery deadlines Provide technical support and training to vendors on process improvements and quality standards Quality Improvement Control Identify root causes for plating-related quality issues e g color deviation peeling tarnish and drive systemic solutions Collaborate with the Quality Control team to conduct plating quality audits and ensure compliance with quality standards Define and track plating KPIs including rejection rates thickness consistency and surface finish Production Integration Work with Planning midstream and Downstream teams to ensure plating and Stripping processes are integrated into the overall production schedule Optimize plating turnaround time to support production lead time targets 2-3 days Assist in cost control by improving plating efficiency and reducing chemical material waste External Interfaces Internal Interfaces Approved Plating Vendors Surface Treatment Partners Production Quality Teams Planning Upstream Teams NPD New Product Development Job Requirements Education B SC Chemistry Bachelor s degree in Metallurgy Chemical Engineering Relevant Experience 5 years of experience in plating or surface treatment roles preferably in the jewellery watch or precision manufacturing industry Hands-on knowledge of electroplating techniques and surface finishing processes Behavioural Skills High attention to detail and commitment to quality Process-oriented with continuous improvement mindset Effective communicator and team collaborator Knowledge Strong understanding of plating chemistry and troubleshooting techniques Excellent coordination and interpersonal skills Solid analytical and problem-solving skills Ability to lead cross-functional communication between production QC and vendors Key Result area KRA Process Contribution KPIs Process Contribution Outcome Performance Measure Improve Plating Quality Reduction in plating defects recalls Reduction in plating-related NCs Coordinate In-house Vendor Teams Streamlined plating operations TAT adherence Quality Score Reduce Plating Rework Lead Time On-time delivery of plated components Average Lead Time 1 days Enhance Surface Finish Consistency Uniformity in color brightness adhesion Thickness Finish Audit Pass Rate