Job Title EdTech Education Counselor Overview An EdTech Education Counselor guides students parents and professionals in selecting suitable online courses certification programs and learning pathways offered by an educational technology EdTech organization The role combines academic advising product knowledge sales skills and learner support to ensure individuals choose the right programs to achieve their career or academic goals Key Responsibilities 1 Student Counseling Guidance Understand the learner s background interests skills and career goals Recommend appropriate online programs courses bootcamps or certifications Explain curriculum details admission requirements learning outcomes and career prospects Conduct one-on-one counseling via phone video calls email or in-person sessions 2 Enrollment Sales Support Manage inquiries from prospective learners and convert leads into enrollments Follow up with potential students to address questions or concerns Maintain knowledge of all EdTech offerings and promotions Achieve monthly quarterly enrollment targets 3 Customer Relationship Management Maintain regular communication with enrolled learners to ensure satisfaction Track student progress and coordinate with academic teams for support Maintain accurate records in CRM tools e g Salesforce HubSpot Zoho 4 Collaboration With Internal Teams Work closely with marketing to understand campaigns and lead sources Provide feedback to product and academic teams about learner needs and program improvements Participate in training sessions to stay updated on industry trends and recent courses 5 Administrative Responsibilities Prepare counseling reports and maintain documentation Assist in organizing webinars workshops and information sessions Ensure compliance with company policies and ethical advising standards Required Skills Qualifications Bachelor s degree education business psychology or related fields preferred Strong communication and interpersonal skills Ability to understand learner profiles and recommend tailored solutions Sales aptitude and comfort with monthly targets Working knowledge of EdTech platforms and online learning trends Proficiency with CRM tools and MS Office Google Suite Empathy patience and a student-first mindset Preferred Qualifications Experience in academic counseling admissions sales or EdTech Familiarity with professional upskilling trends AI data science management digital marketing etc B2B or inside-sales experience Job Type Full-time Pay 11 372 94 - 37 260 73 per month Benefits Cell phone reimbursement Work Location In person

📌 Education Counsellor (New Delhi)
🏢 OSS Education
📍 New Delhi