Additional Information Job Number25191325 Job CategoryRooms Guest Services Operations LocationLe Meridien Hyderabad Plot No 132 Miyapur Road Hyderabad Telangana India 500032 ScheduleFull Time Located Remotely N Position Type Non-Management POSITION SUMMARY Respond to guest requests for special arrangements or services e g transportation reservations dry cleaning by making arrangements or identifying appropriate providers Respond to special requests from guests with unique needs and follow up to ensure satisfaction Gather summarize and provide information to guests about the property and the surrounding area amenities including special events and activities Answer record and process all guest calls messages requests questions or concerns Contact appropriate individual or department e g Bell person Housekeeping as necessary to resolve guest call request or problem Review shift logs daily memo books and document pertinent information in logbooks Ensure that any outstanding requests from the previous day receive priority and are resolved Monitor inventory and order general office supplies Notify Loss Prevention Security of any guest reports of theft Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching employees serve as a role model and first point of contact of the Guarantee of Fair Treatment Open Door Policy process Report accidents injuries and unsafe work conditions to manager complete safety training and certifications Follow all company policies and procedures ensure uniform and personal appearance are clean and skilled maintain confidentiality of proprietary information protect company assets Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation Speak with others using clear and professional language answer telephones using appropriate etiquette Develop and maintain positive working relationships with others Ensure adherence to quality expectations and standards Stand sit or walk for an extended period of time Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education High school diploma or G E D equivalent Related Work Experience At least 1 year of related work experience Supervisory Experience At least 1 year of supervisory experience License or Certification None At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law At Le Meridien we are inspired by the era of glamorous travel celebrating each culture through the distinctly European spirit of savouring the good life Our guests are curious and creative cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination We provide authentic chic and memorable service along with experiences that inspire guests to savour the good life We re looking for curious and creative people to join our team If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences we invite you to explore career opportunities with Le Meridien In joining Le Meridien you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you

📌 Supervisor-concierge (Telangana)
🏢 Marriott International
📍 Telangana