Job Summary The Counsellor Telecaller will be responsible for handling inbound and outbound calls guiding clients or patients about services and ensuring proper follow-up and conversion The role focuses on effective communication relationship building and maintaining accurate records of interactions Key Responsibilities Handle incoming inquiries calls messages emails and provide accurate information about services Make outbound calls to follow up on leads appointments and promotional campaigns Maintain and update lead databases and call records Counsel potential clients patients regarding available services procedures or programs Schedule appointments and coordinate with doctors consultants or departments Ensure high levels of customer satisfaction through quality communication Work closely with marketing and operations teams for lead conversion Achieve daily and monthly targets for calls and conversions Maintain confidentiality and professionalism in all interactions Required Skills and Qualifications Graduate in any field preferably in Psychology Marketing or Healthcare for healthcare roles Excellent communication and interpersonal skills English Hindi and local language preferred Confident telephone etiquette and convincing skills Basic computer knowledge MS Office CRM tools Excel etc Ability to work in a team and handle pressure Prior experience in telecalling counselling or front office preferred Job Types Full time Permanent Pay 15 000 00 - 25 000 00 per month Work Location In person

📌 Counsellor Or Telecaller (Gujarat)
🏢 KHUSHHI IVF
📍 Gujarat