Anderson Diagnostics Labs is at the heart of medical innovation in Chennai Established in 2008 by a team of dedicated physicians we are committed to making top-tier medical technology accessible to everyone Our facility spanning 20 000 square feet is not just a laboratory it s a hub of pioneering diagnostic services offering comprehensive imaging and specialty lab services in one centralized location The Floor Executive - Patient Care is responsible for ensuring a smooth courteous and efficient patient experience from the moment they arrive at the branch to the time they leave This role acts as the first point of contact and provides end-to-end support helping patients navigate registration sample collection billing and report delivery processes while maintaining high service standards Key Responsibilities Greet patients and visitors warmly upon arrival and assist them through the service process Guide patients through registration billing sample collection and report collection areas Coordinate with laboratory front office and technical teams to ensure smooth and timely service delivery Provide accurate information to patients regarding tests procedures wait times and report delivery Address patient queries and concerns professionally escalating issues when necessary Ensure the waiting area is orderly and patients are attended to in a timely manner Monitor patient flow and reduce bottlenecks to enhance service efficiency Ensure adherence to company protocols patient confidentiality and hygiene standards Collect patient feedback and contribute to continuous service improvement Qualifications Minimum of a Bachelor s degree or equivalent in healthcare life sciences or hospitality preferred 5-7 years of experience in a patient-facing role preferably in diagnostics healthcare or hospital settings Solid communication and interpersonal skills Ability to multitask and work in a quick-paced environment Proficient in using basic computer systems and patient management software Key Competencies Patient-centric attitude Problem-solving ability Attention to detail Time management Team coordination Professional appearance and demeanor Experience 0-2 yrs Interested candidates share your resume through whatsapp (phone hidden) (phone hidden) (phone hidden) Job Type Full-time Pay 20 000 00 - 30 000 00 per month Benefits Provident Fund Work Location In person

📌 Guest Relations Officer (Tiruchirappalli)
🏢 The Anderson Diagnostics Services P
📍 Tiruchirappalli