We are currently hiring an to join our team and be responsible for facilitating teacher relations and all daily operations benchmarks as required with the aim of building a positive and engaged performance environment What You ll Do Building strong relationships with teachers that will be sustainable in the longer run Managing a group of 150 skilled teachers aligning them to the expectations of the ecosystem Identifying analyzing and initiating the escalation process in for Artium Academy based on the escalation criteria Manage teacher escalations and coordinate resolution efforts with key stakeholders internal and external by working cross-functionally to ensure issue ownership action items and communications are fulfilled Ensure customer escalations are resolved within agreed upon timelines process change ideas are implemented and Influence others towards action and change Address operational issues and concerns in a timely fashion Managing Teacher Calender slot effectively so that the customer experience is intact Evaluate Priortise feature enhancements product backing while balancing the needs of teachers internal stakeholders partners Executive - Teacher Relationship Operations Connect with us careers artiumacademy com www artiumacademy com Strive to develop team-oriented constructive relationships with internal external stake-holders Evaluate current operational strategies and recommend improvements Generate operational reports for management as needed What You Need to Succeed Excellent Team player who is naturally curious about navigating a startup setting flexible comfortable with ambiguity Drive to think beyond the obvious solve problems deliver solutions Tenacious in the face of challenges responsible for the impossible Ability to priortize assess competing priorities narrow your focus Willingness to roll up the sleeves get the job done Ability to display empathy towards a diverse set of stakeholders strive to walk in their shoes What You Need To Have Bachelors Masters 1- 3 years of Experience in similar domain Job Type Full-time Pay 10 326 55 - 34 477 08 per month Work Location In person
📌 Operation Executive- Only Females (Maharashtra)
🏢 Artium Academy
📍 Maharashtra
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