Job Opportunity at MYSA Mistysky Suit - Lakkidi Wayanad A Unit of Flora Hospitality Group We are excited to announce an opening for a Front Office Associate Male and Female at our newly launched Business Class Hotel - MYSA Mistysky Suit located in the beautiful hill station of Lakkidi Wayanad Be part of a agile team under the reputed Flora Hospitality Group and help us deliver exceptional guest experiences from day one Duties Responsibilities Manage the process of checking guests in and out Handle reservations made via phone or online platforms Verifying guests payment methods during check-in Assigning rooms to guests and informing them of any specials offered Registers guests and manages the rooming chart Organizing transport services for guests at their request Providing guests with information about the property Up sell additional facilities and services when appropriate Deliver consistent high-level service to guests Contributes to the smooth and efficient running of the Reception within the Rooms division Required Experience and Qualifications Minimum of 2 years of experience in a similar role at a 3-star or 4-star Hotel Resort A relevant degree or diploma in Hospitality or Tourism Management is preferred Good customer service communications and interpersonal skills are a must Experience in handling C Form procedures for foreign guests is essential Freshers having relevant degree or diploma in Hospitality or Tourism Management will also be considered Job Type Permanent Pay 11 246 63 - 19 306 07 per month Benefits Food provided Health insurance Paid sick time Paid time off Provident Fund Language Hindi Preferred English Preferred Work Location In person