In Microsoft Small Medium Enterprise Channel SME C team we are looking for people with a passion for delivering customer success As a Cloud Solution Architect CSA Cloud AI reporting to the Cloud Solution Architect Manager you will enable SMC Small Medium and Corporate customers Partners to achieve their business outcomes based on their investments in Microsoft technology Leveraging your leading technical team s expertise you will drive the team to ensure customers get value from their Microsoft investments In this role you will adapt business models plans and solutions to insights Act as the voice of the customers VOC partners across communities to add and prioritize Leverages and champions an existing architecture approach to achieve agreed commitments to the customer partner Demonstrate and prove solutions capability and value Apply broad technical knowledge across various architecture solutions to meet requirements and resolve identified constraints Lead customer partner projects that implement technical architecture Identify escalate and work to resolve technical blockers and route non-technical issues for removal Adapt methodology and apply governance to minimize business and technical risks Generate new ideas for changes and improvements Develop and expand existing impactful relationships with stakeholders Respectfully challenge customers partners when going in the wrong direction and escalate appropriately Identify Microsoft s strengths over competitive solutions to convince customers of solution Share ideas insight and strategic technical input with internal teams using a thorough knowledge of specific Microsoft products and their context in the competitive landscape Participate in external architect community events and share learnings with the internal team Lead architecture design resiliency reviews and technical optimization that result in production deployment application and increase customer usage Azure Consumed Revenue The CSA drives delivery execution through preparedness precision delivery overall utilization and high customer satisfaction in a cost-efficient manner We are looking for a highly motivated and technically skilled Cloud Solution Architect CSA who specializes in data platforms Advanced Analytics and Artificial Intelligence to help customers build secure scalable and AI-ready solutions on Microsoft Azure This customer-facing role is responsible for driving technical strategy architecture design and deployment of data and AI solutions ensuring long-term customer success and Azure consumption growth As part of the Cloud AI Data team you ll leverage existing Repeatable IP and execution engines with accountability to drive delivery excellence accelerate adoption and ensure a successful deployment for the customer for services such as Microsoft Fabric Azure Databricks OpenAI Cosmos DB Purview You ll collaborate with different teams across Microsoft share best practices and stay current with evolving trends to help customers unlock the full value of their data and AI investments The ideal candidate has a robust background in enterprise architecture cloud technologies and customer collaboration Your Role and Impact Strategic Guidance Engage with customers partners to understand their goals and challenges then provide strategic solutions that maximize the value of their Microsoft technology investments Technical Leadership Lead in-depth technical discussions offering insights and recommendations to overcome complex challenges in data and AI initiatives both On-premises SQL Server as well as in Azure Empowering Customers Partners Support customers Partners in achieving successful outcomes by developing tailored solutions that drive their digital transformation and innovation Continuous Growth Leverage this opportunity to advance your career while enhancing your knowledge and skills in cutting-edge cloud technologies Microsoft s mission is to empower every person and every organization on the planet to achieve more As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond Responsibilities You will develop relationships with key customer IT and business decision makers to understand their data estate priorities and success measures and design secure scalable Data AI solutions that deliver measurable business value You will understand customers overall data estate Business and IT priorities and success measures to design Data Analytics solutions that drive business value and drive positive Customer Satisfaction become a trusted advisor You will ensure that solution exhibits high levels of performance security scalability maintainability repeatability appropriate reusability and reliability upon deployment and provide feedback and insights from customers partners You will develop opportunities to drive Customer Success business results help Customers get value from their Microsoft investments and identify resolutions to Customer blockers by leveraging subject matter expertise Deliver according to MS best practices using repeatable Intellectual Property IP You will apply technical knowledge to architect and design solutions that meet business and IT needs create Data Analytics roadmaps drive Proof of Concepts POC and Minimal Viable Product MVP and ensure long term technical viability of new deployments infusing key AI technologies where appropriate You will maintain technical skills and knowledge keep up to date with market trends and competitive insights collaborate and share with the AI technical community while educating customers on Azure platform You will accelerate customer outcomes - Share expertise contribute to IP creation re-use to accelerate customer outcomes and obtain relevant accreditations and certifications Proactively identify gaps through delivery and communicating those gaps to others e g Leadership managed intellectual property MIP Design and Governance Applies subject matter expertise to develop new IP that fills identified gaps Drive Azure consumption through accurate and complete Azure Consumption Plans and support Unified Factory delivery models Lead technical workshops build MVPs and guide customers through production deployments Collaborate with internal teams to remove blockers and share customer feedback Evangelize Azure technologies within customer partner and community ecosystems Own the end-to-end technical delivery results ensuring completeness and accuracy of consumption and customer success plans in collaboration with the Customer Success Account Managers Provide delivery oversight and escalation support for key consumption engagements across Data Analytics workloads Drive technical excellence by leading the health resiliency security and optimization of mission-critical data workloads ensuring readiness for production-scale AI use cases You will identify resolutions to issues blocking go-live of migration and modernization projects by leveraging Azure Infrastructure technical subject matter expertise and lead technical conversations with customers to drive value from their Microsoft investments and deliver all work according to MS best practices and policies You will demonstrate a self-learner mindset through continuous alignment of individual skilling to team area demands and Customer Success goals as you accelerate customer outcomes and engage in relevant communities to share expertise contribute to IP creation prioritize IP reuse and learn from others to help accelerate your customers transformation journey Be accredited and certified to deliver with advanced and expert-level proficiency in priority workloads including Microsoft Fabric Azure Databricks Microsoft Purview Azure SQL PostgreSQL MySQL and Cosmos DB Technical leadershipDesign the solution using your Data Platform technical knowledge architectural approach consultancy skills and our methodology to win a customer s technical decision and meet the customer s needs drive proof of concepts POCs production deployments to create momentum for MVPs infusing key AI technologies where appropriate and being technically proficient to do POC with hands-on-skills Data Platform technologies including SQL Server Azure SQL Database and Azure Cosmos DB as well as Analytics Data Warehousing and Data Engineering scenarios Focus on Intelligent Data and Analytics Platforms such as Synapse Lakehouse architecture Fabric Azure Databricks and Power BI Stay informed on market trends and competitive insights and actively collaborate and share knowledge within the Data AI technical community Experience in Azure architecture design Azure IaaS Azure SQL Database Azure SQL Managed Instance High Availability service resilience and distributed systems Experience as a Database Administrator data platform design SQL Server at scale on-premises to Azure migrations complex SQL Server troubleshooting performance tuning and optimization scaling OLTP and OLAP workloads and securing SQL Server on-premises or in Azure Experience with High Availability Disaster Recovery solutions such as Failover Clustering Database Mirroring Always-On Availability Groups and Replication Use trace analysis debug skills source code and other proprietary tools to analyze problems and develop solutions to meet customer needs this may involve writing code Consultative experience along with presentation skills with a high degree of comfort with both large and small audiences Learns to identify and communicate areas in intellectual property IP that need refreshing or have gaps Contributes to IP development with guidance supervision Demonstrates strong industry knowledge and increases recognition for Microsoft solutions by contributing to and sometimes leading presentations and engagements with external and internal audiences e g Tech Connect Build Ignite Qualifications Prior work experience in a Consulting Architecture position within a software and or services company such as Amazon VMware Google IBM Oracle desired Bachelor s degree in computer science Information Technology Engineering Business or related field AND 12 years experience in cloud infrastructure technologies information technology IT consulting support systems administration network operations software development support technology solutions practice development architecture and or consulting OR Master s Degree in Computer Science Information Technology Engineering Business or related field AND 8 years experience in cloud infrastructure technologies technology solutions practice development architecture and or consulting OR equivalent experience 6 years experience working in a customer-facing role e g internal and or external 6 years experience working on technical projects5 years of experience with SQL Server SQL Server on Azure VMs Azure SQL DB and or Azure SQL Managed Instance Data Warehouses Power BI Experience in SQL Server at scale on-premises to Azure migrations complex SQL Server troubleshooting performance tuning and optimization scaling OLTP and OLAP workloads and securing SQL Server on-premises or in Azure Technical Certifications in Cloud e g Azure Azure Data Platform Power BI Amazon Web Services Google security certifications Technical experience and knowledge in Enterprise-scale technical experience with On-premises cloud and hybrid infrastructures architecture designs migrations and technology management Other RequirementsWritten Spoken English level with direct customer facing experience is plus Note Microsoft is unable to sponsor a work visa for this role due to the nature of the role s job duties Enterprise-scale technical experience with cloud and hybrid infrastructures architecture designs database migrations and technology management Breadth of technical experience and knowledge with depth Subject Matter Expertise in two or more of the following Data Platform and Analytics Cloud solutions SQL Server Database and OSS database PostgreSQL MySQL etc Azure Databases Azure SQL Azure Postgres SQL Azure MySQL Cosmos DB Power BI Microsoft Fabric Fabric DW Real-Time Intelligence OneLake Data Integration Data Engineering Copilot Data Science Azure Databricks Microsoft Purview Azure AI Foundry Hyperscale Azure Data Factory Azure Machine Learning Azure Open AI Cognitive services NoSQL Databases including OSS Cassandra Mongo and HBase etc Big Data platform such as Synapse Snowflake Big Query Redshift Spark Advanced Analytics including Azure Synapse Databricks and visualization tools such as PowerBI Tableau Data Science and Data Engineering including machine learning framework such as PyTorch and scikit-learn Streaming IoT Real-time analytics Expertise in data estate workloads like HDInsight Hadoop Cloudera Spark Python The technical aptitude and experience to learn new technologies and understand relevant cloud trend Competitive Landscape Knowledge of cloud development platforms Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs HandsOn expertise in AI will be a plus Location Bengaluru India Microsoft is an equal opportunity employer Consistent with applicable law all qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex including pregnancy sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances If you need assistance and or a reasonable accommodation due to a disability during the application process read more about requesting accommodations

📌 Cloud Solution Architect - Cloud & Ai Infrastructure (Karnataka)
🏢 Microsoft
📍 Karnataka