Key Responsibilities Reservation Handling Process reservations through phone email and online booking systems Assist guests in selecting appropriate room types and packages based on their needs Provide accurate information on room availability rates special promotions and amenities Ensure all bookings are accurately entered into the reservation system and are updated in real-time Guest Services Respond promptly to guest inquiries offering assistance and answering any questions Manage special requests and ensure guest preferences are recorded and communicated effectively to relevant departments Handle complaints or issues regarding bookings in a professional manner Coordination Collaborate with the Front Desk and other departments Housekeeping Sales to ensure smooth guest arrivals and departures Coordinate with travel agents and online booking partners to secure reservations System Management Maintain and update the reservation database ensuring data accuracy and availability Regularly monitor room availability rates and inventory across all channels Manage overbooking cancellations no-shows and modifications efficiently Revenue Management Promote up-selling and cross-selling opportunities to maximise revenue Assist in optimising occupancy levels by managing reservations during peak periods Reporting Generate daily weekly and monthly reservation reports Provide feedback and insights on booking trends guest preferences and areas for improvement Job Types Full-time Fresher Pay 15 000 00 - 25 000 00 per month Benefits Cell phone reimbursement Adaptable schedule Work Location In person

📌 Reservation Executive (Maharashtra)
🏢 Tranquil group
📍 Maharashtra