Key Responsibilities Order Management Oversee daily order processing including prepaid and COD orders cancellations returns and exchanges Inventory Management Monitor inventory levels across warehouses FBA Amazon and other marketplaces Ensure accurate stock syncing across all platforms Logistics Coordination Manage shipping partners Delhivery Bluedart Amazon MCF etc and resolve delivery issues or escalations Vendor Management Coordinate with suppliers warehouse teams and packaging vendors to ensure timely procurement and fulfillment Marketplace Operations Manage listings order flow and stock syncing on platforms like Amazon Flipkart Myntra etc Process Improvement Identify operational bottlenecks and implement SOPs to improve efficiency and reduce errors Customer Service Support Collaborate with customer care team for faster resolution of order-related issues Reporting Analytics Track daily weekly monthly metrics related to order fulfillment RTOs delays etc and share reports with management Requirements Bachelor s degree in Business Operations or related field 3 years of experience managing operations in an eCommerce setup Hands-on experience with order management tools like Easyecom Unicommerce Shopify Amazon Seller Central etc Strong Excel skills ability to work with reports and pivot tables Experience with courier aggregators and fulfillment partners Excellent problem-solving and coordination skills Strong attention to detail and ability to multitask Preferred Skills Good to Have Experience with warehouse inventory software Knowledge of Amazon MCF and FBA workflows Prior experience in a D2C brand Perks Chance to work with a high-growth D2C brand Performance-based incentives Flexible working environment Job Types Full-time Permanent Pay 15 000 00 - 40 000 00 per month Work Location In person

📌 Operations Head (Maharashtra)
🏢 Eyewearlabs
📍 Maharashtra