Flexera saves customers billions of dollars in wasted technology spend A pioneer in Hybrid ITAM and FinOps Flexera provides award-winning data-oriented SaaS solutions for technology value optimization TVO enabling IT finance procurement and cloud teams to gain deep insights into cost optimization compliance and risks for each business service Flexera One solutions are built on a set of definitive customer supplier and industry data powered by our Technology Intelligence Platform that enables organizations to visualize their Enterprise Technology Blueprint TM in hybrid environments from on-premises to SaaS to containers to cloud We re transforming the software industry We re Flexera With more than 50 000 customers across the world we re achieving that goal But we know we can t do any of that without our team Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans Come and see why we re consistently recognized by Gartner Forrester and IDC as a category leader in the marketplace Learn more at flexera com Flexera is seeking a Technical Support Engineer with a love of problem-solving to join the Technical Support Department in Bangalore Candidate Profile B E B Tech in Computer Science Computer Engineering or related field required Approx 4-6 years of experience working with web applications Basic programming skill in any language preferably Java Database knowledge and understanding of DB queries Installation experience of any complex web product Debugging skills for complex web product Experience with working on a very large database Experience in performance tuning of application and databases is a plus Experience in working on various Operating system like Windows 10 Windows Server various Linux platform Very good communication skills both written as well as spoken and should be a good at stake holder management Exposure to salesforce as well as JIRA will be a plus Responsibilities List three key areas of responsibility details on specific activitiesProduct Domain knowledge Gather the product and domain related knowledge to help customers T2 Support Process and Workflow expertise Become an expert in the process and workflow for Tier 2 cases Team Leadership Guiding and mentoring junior team members as when required Flexera is proud to be an equal prospect employer Qualified applicants will be considered for open roles regardless of age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by local national laws policies and or regulations Flexera understands the value that results from employing a diverse equitable and inclusive workforce We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort Our DEI Diversity Equity and Inclusion council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all We encourage candidates requiring accommodations to please let us know by emailing careers flexera com

📌 Senior Technical Support Engineer (Karnataka)
🏢 Flexera
📍 Karnataka