We are looking for a dedicated and well-spoken Customer Relation Executive CRE to manage telephonic interactions with customers for both Sales and Service departments in our two-wheeler dealership The role involves making outbound calls achieving daily call targets and ensuring excellent customer engagement and follow-up Sales-Related Tasks Make outbound calls to potential customers for vehicle inquiries Share product details offers and finance insurance options over the phone Follow up on leads inquiries and test ride confirmations Update lead status and maintain CRM records accurately Service-Related Tasks Call existing customers to schedule regular vehicle servicing Remind customers about due services free service schedules and insurance renewals Conduct follow-up calls post-service for feedback and satisfaction Record customer complaints if any and coordinate with the service team for resolution Daily Weekly Goals Achieve daily call targets as assigned by the team leader Ensure a high level of customer satisfaction in all interactions Maintain timely and accurate records of calls and customer responses Job Type Full time Pay 12 000 00 - 15 000 00 per month Benefits Health insurance Provident Fund Schedule Day shift Supplemental Pay Performance bonus Yearly bonus Education Higher Secondary 12th Pass Required Experience Call center 1 year Required Work Location In person