Title Manager - Operations Title Code Program UC S L Prog Reporting Associate Director Location Delhi Mode Regular About us Udayan which translates to Eternal Sunrise in Sanskrit is a beacon of hope and transformation Established as a Public Charitable Trust in 1994 Udayan Care has dedicated three decades to uplifting underserved communities across 41 cities in 16 Indian states To date we have directly impacted over 1 11 000 lives and countless more indirectly through programs that empower vulnerable children women and youth At the heart of our mission is the belief that family is the cornerstone of society We provide mentorship education and aftercare for children without parental care while striving to reunite them with their families whenever possible Our initiatives also focus on empowering girls women and youth through education skill development and financial independence fostering stronger self-reliant families This journey of impact is made possible by the unwavering support of donors volunteers and partners who share our vision Udayan Care has earned recognition for its transparency and credibility including accreditations from Give India and Credibility Alliance and is registered on Niti Aayog s Darpan platform In 2014 the President of India honored us with the National Award for Child Welfare To learn more about our transformative work visit www udayancare org Together let s continue to create a brighter more inclusive future for all About Program Launched in 2004 Udayan Care s IT Program transforms underserved youth into skilled professionals enhancing their livelihood opportunities and enabling them to support their families In collaboration with prestigious partners like NSDC Tally Education and Microsoft the program offers training in cutting-edge fields such as IT-ITes BFSI Telecom Retail and digital literacy Courses include Graphic Designing Data Entry Tally Prime Accounting Retail Sales Broadband Technician Training Mobile Repairing Customer Care and Community Technology Skills With 25 centres across 5 states the initiative has empowered over 32 000 students fostering self-reliance and dignity Its dedicated placement cell has successfully employed 8500 youth in leading companies proving that access to skills can unlock boundless potential and pave the way for a brighter more inclusive future Our Skill Development Centres are dedicated to empowering underprivileged women by equipping them with valuable skills such as stitching tailoring beauty therapy paper craft enamel work block printing and graphic design These skills unlock their creative potential and enable them to generate income and achieve financial independence The products created by these talented women marketed under the brand name Sukriti a Hindi word meaning beautiful creations are meticulously handcrafted using natural fabrics reflecting the artistry and dedication of the local community Since their inception these centres have transformed the lives of over 2 000 women proving that skill development is a powerful tool for social and economic empowerment Through Sukriti we celebrate creativity resilience and the spirit of self-reliance Role Overview The Manager-Operations role will be responsible for leading program operations stakeholder engagement and strategic initiatives to achieve Udayan Care s organizational objectives This role involves overseeing program planning team leadership financial management and compliance across assigned projects The Manager-operations will play a critical role in strengthening partnerships with corporates funders and community stakeholders while driving operational excellence innovation and community impact Key Responsibilities Lead the planning implementation and monitoring of skill development training centres across project locations Build and maintain strong relationships with CSR partners NGOs volunteers and community leaders Mentor manage and build capacity of project teams trainers and field staff ensuring clarity of roles and performance accountability Oversee program budgeting financial management fund utilization and timely donor reporting in coordination with the Finance team Ensure regulatory donor and CSR partner compliance including audit readiness documentation and legal approvals Coordinate program reviews internal audits field visits and impact assessments and recommend process improvements Facilitate advocacy efforts networking events and visibility campaigns to enhance program outreach and stakeholder buy-in Identify operational risks challenges and gaps proactively implement corrective and risk mitigation measures Drive process improvement digital reporting systems and innovation pilots to increase program efficiency and scalability Report regularly to the Program Head providing data-driven insights status updates and strategic recommendations Eligibility Required Competencies Educational Qualification Graduate or post graduate B M com Bachelors Master in Social works Experience Minimum 6-10 years in program management and operations in the NGO CSR social sector with 3-5 years in a senior or multi-project supervisory role Key Skills o Proven leadership team management and people development capabilities o Strong networking negotiation and stakeholder management skills o Financial management and reporting skills with experience in donor compliance o Excellent communication presentation and documentation skills o Familiarity with CSR projects donor-funded programs and government liaising preferred o Proficiency in MS Office MIS systems and data management tools o Willingness to travel to project locations as per program needs What we re looking for Strong analytical skills and good judgment Good communications skills networking and relationship building skills with a wide range of individuals in public private and non-profit sectors An ability to work successfully under pressure with the capacity to manage competing priorities and deliver to deadlines Zeal to work in the community Strong personal and social values Why join us 1 Impactful Mission Udayan Care is committed to transforming the lives of disadvantaged children women and youth in India through education housing and mentorship programs By joining you contribute directly to creating long-term tangible change in society 2 Holistic Approach The organization stands out for its comprehensive and empathetic models for emotional physical and intellectual well-being coupled with its focus on transparency and strategic best practices 3 Personal Growth Employees and volunteers often highlight how working with Udayan Care is not just professionally enriching but also personally fulfilling It offers opportunities for building lasting relationships with beneficiaries and growing spiritually through meaningful contributions 4 Wide Reach Operating across 15 states in India Udayan Care provides exposure to diverse communities and allows employees to make a difference at scale addressing critical challenges faced by vulnerable groups 5 Recognition and Collaboration Udayan Care has been featured on international platforms like MrBeast s philanthropic channel showcasing the organization s credibility and global impact If you re passionate about creating social change and working in a dynamic values-driven environment Udayan Care offers a unique opportunity to blend purpose with growth opportunities Please complete the Google Form using the link- https forms gle Ph9P2UHMCYBZerHh6 Child Protection and Safeguarding Policy Any employee consultant contractor supplier vendor or resource person shall read be aware and sign to comply strictly with the Child Protection Policy the Safeguarding Policy and all accompanying policies of Udayan Care Udayan Care gives the highest priority to its commitment to creating awareness ensuring prevention reporting and response to all disclosures of abuse violence neglect or exploitation or its threat for all children young people and vulnerable adults that the organization is in contact with Our CIRCA values Code of Conduct and HR norms clearly regulate and ensure the implementation of the highest standards towards zero tolerance of any safeguarding concerns Job Type Full-time Pay 40 000 00 - 60 000 00 per month Benefits Health insurance Provident Fund Application Question s o Proven leadership team management and people development capabilities o Strong networking negotiation and stakeholder management skills o Financial management and reporting skills with experience in donor compliance o Excellent communication presentation and documentation skills o Familiarity with CSR projects donor-funded programs and government liaising preferred o Proficiency in MS Office MIS systems and data management tools o Willingness to travel to project locations as per program needs Work Location In person

📌 Operations Manager - Skilling And Livelihood (New Delhi)
🏢 Udayan Care
📍 New Delhi