About The Team Rubrik Professional Services transforms possibilities into outcomes Our portfolio of services uncovers and exploits the unique opportunities made possible by Rubrik technology Drawing on our unparalleled product expertise and customer experiences we collaborate with the customer to identify and address technical challenges improve operational efficiency and maximise your investment in Rubrik We re looking for individuals focused on customer success and providing the best customer experience possible As a member of the PS team we are 100 focused on providing the required outcomes and success for our customers About The Role Rubrik Professional Services is looking for an experienced leader to grow and build a Professional Services Organisation in North America In this role you will be focused on team development service creation go-to-market strategy and overall customer experience You will have demonstrated success building a team that focuses on the largest more complex customer environments and successfully delivering defined outcomes You will be responsible for individual development and growth for team members and forecasting resource needs based on demand and customer requirements What you ll do Lead coach and enable your consulting team Manage team skill sets - find the optimal balance and plan ahead Manage team utilisation Engage with the customer - build trust and relationships Work with project management to assign the best resources for the job Manage changes risks and escalation and be the escalation point for the customer Manage your internal and external stakeholders Manage the company s commercial interests Work with our partner ecosystem to find staffing or work in hybrid teams Improve delivery processes Report on project progress and budget Experience you ll need Extensive knowledge of PS metrics Demonstrated capability to enable team members with both technical and non-technical development Understanding of legal requirements for Professional Services Familiarity with the subcontracting process and management Desire to create and build vs manage and maintain 3-5 years of experience managing and coaching people 7 years of experience in a professional services organisation Preferably good understanding and own experience in the delivery of Professional Services Location Work Hours Location Bengaluru Karnataka Hybrid Work Hours 5 30 PM - 2 30 AM IST Join Us in Securing the World s Data Rubrik NYSE RBRK is on a mission to secure the world s data With Zero Trust Data Security TM we help organizations achieve business resilience against cyberattacks malicious insiders and operational disruptions Rubrik Security Cloud powered by machine learning secures data across enterprise cloud and SaaS applications We help organizations uphold data integrity deliver data availability that withstands adverse conditions continuously monitor data risks and threats and restore businesses with their data when infrastructure is attacked Inclusion Rubrik At Rubrik we are dedicated to fostering a culture where people from all backgrounds are valued feel they belong and believe they can succeed Our commitment to inclusion is at the heart of our mission to secure the world s data Our goal is to hire and promote the best talent regardless of background We continually review our hiring practices to ensure fairness and strive to create an setting where every employee has equal access to opportunities for growth and excellence We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential Our inclusion strategy focuses on three core areas of our business and culture Our Company We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally Your potential is limitless here Our Culture We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging can thrive and do their best work Your contributions help us innovate and break boundaries Our Communities We are dedicated to expanding our engagement with the communities we operate in creating opportunities for underrepresented talent and driving greater innovation for our clients Your impact extends beyond Rubrik contributing to safer and stronger communities Equal Opportunity Employer Veterans Disabled Rubrik is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability Rubrik provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics In addition to federal law requirements Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities Please contact us at hr rubrik com if you require a reasonable accommodation to apply for a job or to perform your job Examples of reasonable accommodation include making a change to the application process or work procedures providing documents in an alternate format using a sign language interpreter or using specialized equipment