Job Title Customer Service Associate Location Mohali Punjab Job Type Full-Time Permanent Fresher Company Profile Whispering Homes Pvt Ltd is a premium home decor brand specializing in elegant and thoughtfully curated decorative pieces With a strong online presence and a growing customer base across India we offer unique and timeless products that reflect sophistication and taste Our mission is to help people create inspiring spaces that express their personality At Whispering Homes we value creativity customer satisfaction and a collaborative work culture that encourages innovation and growth Website www whisperinghomes com Job Summary We are seeking a motivated and customer-focused Customer Service Associate to join our dynamic team The ideal candidate will be responsible for assisting website visitors and responding to WhatsApp inquiries This role involves helping customers with product selection and guiding them smoothly through the ordering process The right candidate should have excellent communication skills a proactive attitude and a passion for providing a top-notch online shopping experience Key Responsibilities Proactively engage with website visitors to assist with placing orders Handle customer queries received through WhatsApp and online chat Understand customer requirements and suggest suitable products services Provide accurate information regarding pricing availability and order process Coordinate with the marketing and customer support teams to ensure customer satisfaction Log and maintain customer interactions in the CRM system Continuously update product knowledge and stay informed about market trends Qualifications Skills Bachelor s degree in Business Marketing or a related field preferred Prior experience in customer service e-commerce or sales preferred but not mandatory Strong written communication and interpersonal skills Ability to work independently in a fast-paced target-driven setting Familiarity with CRM tools WhatsApp Business and live chat platforms Salary 15 000 - 25 000 per month Schedule Evening shift Night shift Work Location In-Person Mohali Punjab Speak with the Employer 91 (phone hidden) Job Types Full-time Permanent Pay 15 000 00 - 25 000 00 per month Benefits Provident Fund Schedule Evening shift Night shift Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Service Associate (Punjab)
🏢 Whispering Homes
📍 Punjab