Title Developer Amazon Connect Engineer Responsibilities Must have 5 years of strong Fully hands-on with Amazon Connect Deep understanding of contact center workflows and integrations Proven experience in similar implementations Capable of leading technical design and guiding the engineering team Experience in enterprise-scale contact center transformation projects Proficiency in creating REST Apis using API Gateway and NoSQL databases like DynamoDB Must have knowledge of LLM and Gen AI Models AWS Bedrock Experience working with Terraform and Cloud Formation for deployment Excellent troubleshooting and problem-solving skills Proven experience in application support Experience working with Entity framework Strong communication skills and ability to work with various stakeholders Ability to document requirements and implement solutions effectively About Virtusa Teamwork quality of life professional and personal development values that Virtusa is proud to embody When you join us you join a team of 27 000 people globally that cares about your growth one that seeks to provide you with exciting projects opportunities and work with state of the art technologies throughout your career with us Great minds outstanding potential it all comes together at Virtusa We value collaboration and the team environment of our company and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence Virtusa was founded on principles of equal opportunity for all and so does not discriminate on the basis of race religion color sex gender identity sexual orientation age non-disqualifying physical or mental disability national origin veteran status or any other basis covered by appropriate law All employment is decided on the basis of qualifications merit and business need