Key Responsibilities Customer Service Management Ensure smooth and productive handling of walk-in clients and inbound calls Handle customer queries concerns or complaints with a problem-solving approach Maintain a professional and welcoming atmosphere in the reception front desk area Monitor and improve customer satisfaction through timely follow-ups and feedback tracking Sales Revenue Generation Explain clinic services treatments and packages to clients clearly and convincingly Track and achieve daily weekly monthly sales targets consultation to conversion ratio Identify upselling or cross-selling opportunities and implement sales strategies Assist in managing promotional campaigns and offers to boost client engagement Team Supervision Coordination Guide train and monitor customer care front desk staff Schedule shifts manage attendance and assign daily tasks to front office executives Coordinate with doctors therapists and back-end teams for seamless client experience Report daily sales and service updates to management Operational Oversight Monitor appointment schedules ensure minimum client waiting time Ensure cleanliness display materials and front desk documentation are in order Maintain records of client visits payment collections and service feedback Help with maintaining CRM or software systems for billing and client tracking Job Types Full-time Permanent Pay 30 000 00 - 45 000 00 per month Schedule Day shift Language English Required Work Location In person

📌 Sales Manager (Tamil Nadu)
🏢 Sethu Healthcare
📍 Tamil Nadu