EXECUTIVE Department Client Relations Overview Responsible for being the primary point of contact for customer inquiries providing exceptional service and ensuring their satisfaction with our products and services Scope of Work Respond promptly and professionally to customer inquiries via phone email interactions Effectively troubleshoot customer concerns regarding products application issues and order fulfillment in coordination with respective departments Process customer orders accurately and efficiently ensuring timely delivery and adherence to agreed-upon specifications Gather and analyze customer feedback to provide data for improvement in product development and service delivery Maintain detailed customer records and account information along with maintaining sharing relevant documentation and supporting with accounts reconciliation Contribute to the development and implementation of customer service initiatives to enhance customer satisfaction Manage sampling process sample store Troubleshooting suggestive actions in coordination with Operations Manager Experience Minimum 2 years Industry Manufacturing Qualifications Diploma UG level Job Types Full time Permanent Pay 20 000 00 - 25 000 00 per month Benefits Leave encashment Paid sick time Paid time off Provident Fund Experience total work 2 years Required Location Burari Delhi Delhi Required Work Location In person

📌 Executive - Client Relations (New Delhi)
🏢 B R Specialities
📍 New Delhi