Tasks and Responsibilities Your tasks and responsibilities as a Hotel Reservation Agent may vary but generally include the following Answering phone calls and responding to emails from customers who are interested in making reservations or have questions about their reservations Providing customers with information about the hotel s accommodation options rates and amenities Processing reservations cancellations and modifications using reservation software Collecting and processing payments from guests Communicating with other departments such as housekeeping and maintenance to ensure that guests requests are met Updating and maintaining customer information in the reservation system Providing guests with directions and recommendations for local attractions and restaurants Job Type Full-time Pay 25 000 00 - 30 000 00 per month Benefits Versatile schedule Food provided Provident Fund Education Bachelor s Required Experience Front desk 1 year Required Location Panaji Goa Required Work Location In person