Roles and Responsibilities 1 Responding to customer inquiries and resolving issues in a timely and professional manner 2 Handling escalated customer complaints and finding effective solutions 3 Providing product information and assistance to customers 4 Monitoring customer feedback and suggesting improvements to enhance the customer experience 5 Collaborating with other departments to ensure seamless communication and service delivery 6 Maintaining accurate customer records and documentation 7 Assisting with training and mentoring new customer service representatives 8 Participating in team meetings and contributing ideas to improve customer service processes Qualifications - Bachelor s degree in Business Administration or related field - At least 1 year of experience in a customer service role - Excellent communication skills both verbal and written - Solid problem-solving abilities and attention to detail - Ability to work well under pressure and meet deadlines - Proficiency in Microsoft Office applications - Customer-focused mindset and a passion for delivering exceptional service only male candidates Job Type Full-time Pay 25 000 00 - 35 000 00 per month Application Question s 1 Do you have experience working as a domestic customer service executive in a BPO 2 Do you have experience working as a customer service executive in an international global BPO 3 Are you comfortable working a night shift from 6 00 PM to 3 00 AM 4 Only male candidates are eligible to apply for this position Education Bachelor s Required Experience 5Yrs 1 year Required Work Location In person

📌 Bpo Customer Service Executive (Maharashtra)
🏢 Patel Family Office
📍 Maharashtra