About the Role We are looking for a motivated and customer-focused Telecaller to join our team The Telecaller will be responsible for engaging with customers over phone calls understanding their needs providing information about products services and ensuring customer satisfaction The role may also involve follow-ups and maintaining records of interactions Key Responsibilities Make outbound calls to potential or existing customers Answer incoming calls and resolve customer queries Provide accurate information about products services Generate leads follow up on inquiries and convert them into sales Maintain detailed records of calls customer information and outcomes Achieve daily weekly monthly call and sales targets Build and maintain strong customer relationships Transfer calls to relevant departments if required Handle customer complaints professionally and escalate issues when needed Skills Qualifications Minimum qualification 12th pass Graduate as per company requirement Excellent communication skills in English Hindi Regional language Positive listening and problem-solving abilities Basic computer knowledge MS Office CRM tools Ability to handle rejection and remain positive Prior experience in telecalling customer support or telesales is an advantage Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Work Location In person

📌 Tele Caller Executive (Patiala)
🏢 Khalsa Aid India Charitable Trust
📍 Patiala